Support

Contact

Email animal@animal.movie for anything relating to ADiOS — platform app review, a connected account, a data request, or a bug.

We answer within two business days. Requests that involve deleting or disconnecting an account are handled first.

Frequently asked

Who operates ADiOS?

Animal Feature Film LLC, the production company behind the documentary animal. ADiOS is internal software used to run that company's own social media accounts. It is not sold, licensed, or offered for public sign-up.

Does ADiOS post automatically?

No. Every post requires a person to approve that specific video and caption for that specific account. Approved posts can be given a scheduled time, but the approval always comes first and is never granted in bulk across accounts.

Which accounts can ADiOS publish to?

Only accounts the team has connected and owns. ADiOS does not publish to, message, or act on behalf of accounts belonging to anyone else.

How do I disconnect an account?

Open Settings inside ADiOS and use the disconnect control on the account's row. Stored access tokens for that account are deleted immediately. You can also revoke access from the platform's own app settings, which has the same effect.

How do I request deletion of my data?

Write to animal@animal.movie from the address associated with the account and we will confirm and complete the deletion. See the Privacy Policy for what is stored.

I am reviewing this app for a platform. How do I see it working?

Email animal@animal.movie and we will schedule a live walkthrough of the integration, or supply any additional recording you need. Sign-in is restricted to an allowlist, so we cannot issue a self-serve reviewer account.

Reporting a problem

If you believe ADiOS published something to an account without authorization, tell us immediately at animal@animal.movie. Include the account handle and the post, and we will disconnect the account and investigate before replying.